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Tips for managing negativity on Facebook pages  
Friday, April 29, 2011 | by Eamon Hickey
BizReport has eight quick tips for business people, such as professional photographers, who may need to deal with negativity on Facebook and the other social media web services that are becoming an ever more important marketing platform for businesses of all kinds. 

The BizReport article also references a similar article on the marketing news and advice web site, ClickZ.
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